Privacy Policy
Effective 1970 · Last updated 1970
Overview
This Privacy Policy explains how Barstow Appliance ("we," "us," or "our") handles information in connection with this website. It applies only to this website and not to any other website or service.
Information we collect
We collect the information you voluntarily submit through our contact form: your name, email address, phone number, the service you are interested in, your preferred contact method, and the message you write. This website does not offer file or photo uploads, does not sell products online, and does not ask you to create an account.
Information collected automatically
Like most websites, our hosting and backend providers may process basic technical information such as IP address, browser type, and request timestamps in server logs for security, abuse prevention, and reliability. We do not use this information to build marketing profiles.
How we use information
We use the information you submit to respond to your request, answer questions about appliance sales, repair, delivery, or installation, prepare estimates, and keep a record of the inquiry. We do not sell your personal information.
How information is shared
We share information only with service providers that operate this website and our lead inbox, and only as needed to deliver those services, or where required by law. Our website form submissions are stored in our hosted database and a notification is sent to our business email address (barstowappliances.com@gmail.com). Our contact page also embeds a Google Maps frame showing our store location; loading that map is handled by Google under its own privacy terms.
Service providers
The third parties currently involved in operating this website are our website hosting and database/authentication platform, our email provider for lead notifications, and Google Maps for the embedded store map on the contact page. We do not use advertising networks or data brokers.
Cookies and tracking
This website does not use advertising pixels, retargeting tags, session-recording tools, or third-party analytics such as Google Analytics, Meta Pixel, Microsoft Clarity, or Hotjar. Any cookies or local storage used are strictly necessary — for example, keeping an authorized staff member signed in to our internal admin area. Because we do not use non-essential tracking, we do not display a cookie-consent banner. The embedded Google Map on the contact page may set cookies controlled by Google.
Data security
We use reasonable administrative and technical safeguards, including encrypted connections (HTTPS), access controls on our internal lead dashboard, and database access rules restricting lead data to authorized accounts. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data retention
We keep contact-form submissions for as long as reasonably needed to respond to your request and maintain our business records, and then delete or archive them. You may ask us to delete your inquiry sooner using the contact details below.
Your choices and privacy requests
You may contact us at 760-987-1834 or visit us at 201 E Main St, Barstow, CA 92311 to ask what information we hold about you, request a correction, or request deletion. We will respond to reasonable requests. You can also simply choose not to submit the form and call or visit us instead.
Children's privacy
This website is intended for a general audience and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has submitted information, contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and we will update the "Last updated" date above.
Contact us
Barstow Appliance
201 E Main St, Barstow, CA 92311
Phone: 760-987-1834
Email: barstowappliances.com@gmail.com
This page is provided for general information about our website practices and is not legal advice.
See also our Terms of Use.